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Email Newsletter Archive

Email Newsletter Archive2023-06-15T12:20:38-05:00
Glynn General heavy equipment extended warranty email campaigns

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Frequently asked questions

Heavy equipment extended service contracts, also known as extended warranties or service agreements, are optional contracts that provide additional coverage beyond the manufacturer’s warranty for a specific period of time. Learn more about the benefits of extended service contracts and purchasing considerations.

Who is Glynn General?2023-04-06T06:15:27-05:00

Glynn General Companies LP was founded in 1984 and has grown into the most trusted full service administrator of extended service contracts for heavy equipment manufacturers and dealers, covering repair and maintenance costs beyond the manufacturer’s original warranty.

What types of heavy equipment does Glynn General cover?2023-04-06T06:11:15-05:00

Glynn General covers a wide range of heavy equipment, including bulldozers, excavators, loaders, cranes, and more.

How does Glynn General’s extended service warranty work?2023-04-06T06:10:55-05:00

When you purchase an extended service warranty from Glynn General, you pay a premium and agree to a certain length of coverage. If your heavy equipment needs repairs during the coverage period, Glynn General will cover the cost of the repairs up to the policy limit.

What benefits do I get from a Glynn General extended service warranty?2023-04-06T12:09:19-05:00

A Glynn General extended service warranty provides peace of mind knowing that you’re covered if your heavy equipment needs repairs beyond the manufacturer’s warranty. You’ll also have access to our network of certified technicians and repair shops.

How do I purchase a Glynn General extended service warranty?2023-05-11T09:22:59-05:00

Heavy equipment dealers and manufactures can offer Glynn General extended warranties on your new and used heavy equipment.  Simply request a Glynn General policy from the equipment dealer or manufacturer you purchase equipment from and they will provide you with a quote based on the type of equipment you own, the age of the equipment, and the length of coverage you desire.

What should I do if my heavy equipment needs repairs?2023-05-11T09:17:50-05:00

If your heavy equipment needs repairs, contact Glynn General as soon as possible. We will guide you through the repair process,which typically involves providing documentation of the repair and paying any applicable deductibles or fees.

What if I sell my heavy equipment before the extended service warranty expires?2023-04-06T12:11:51-05:00

If you sell your heavy equipment before the extended service warranty expires, you may be able to transfer the warranty to the new owner. Contact Glynn General for more information on the transfer process.

Are there any exclusions or limitations to Glynn General’s extended service warranty?2023-04-06T06:08:28-05:00

Yes, there are some exclusions and limitations to Glynn General’s extended service warranty. These will be outlined in your policy, but typically include things like normal wear and tear, damage caused by neglect or abuse, and damage caused by accidents or natural disasters.

How long does the claims process take?2023-04-06T06:07:41-05:00

The length of the claims process can vary depending on the type of repair and the complexity of the claim. Glynn General aims to process claims as quickly as possible to get your equipment back up and running.

What are heavy equipment extended service warranties?2023-04-06T03:22:09-05:00

Heavy equipment extended service warranties are additional protection plans that can be purchased by owners or operators of heavy machinery to cover unexpected repairs and maintenance costs beyond the manufacturer’s warranty period. These warranties typically extend the coverage period beyond the standard warranty, which usually lasts for a year or a certain number of operating hours.

Extended service warranties for heavy equipment may cover a variety of repair and maintenance costs, such as engine repairs, transmission repairs, hydraulic system repairs, and electrical system repairs. They may also cover labor costs and travel expenses associated with repairs.

The cost of an extended service warranty can vary depending on the type of equipment, the level of coverage, and the length of the warranty. However, they can be a worthwhile investment for heavy equipment owners who want to avoid unexpected repair costs and ensure that their machinery is always in good working condition.

What are some benefits of extended service contracts?2023-04-06T03:20:19-05:00

Peace of mind: Extended service contracts provide peace of mind to consumers by offering protection against unexpected repair costs. If an item covered under an extended service contract breaks down or malfunctions, the cost of repairs or replacements is typically covered.

Cost savings: Repair costs for heavy equipment repair can be expensive, and extended service contracts can provide cost savings by covering these expenses. The cost of an extended service contract is typically much less than the cost of unexpected repairs or replacements.

Convenience: Extended service contracts typically include repair services, which can be more convenient than finding a repair technician on your own. Many service contracts also offer on-site repair services, which can save consumers time and hassle.

Improved equipment performance: Regular maintenance services provided through a service contract can help keep equipment running smoothly, reduce downtime, and improve overall performance. This can help increase productivity and efficiency for businesses that rely on heavy equipment.

Extended equipment lifespan: Regular maintenance and timely repairs provided through a service contract can help extend the lifespan of heavy equipment, reducing the need for expensive replacements.

Better resale value: Well-maintained equipment with a service contract may have a higher resale value, as potential buyers may be willing to pay more for equipment with a documented maintenance history and a remaining warranty.

Transferability: Extended service contracts are often transferable, which means that they can be transferred to a new owner if the item covered is sold or gifted. This can increase the resale value of the item and make it more attractive to potential buyers.

Customizable coverage: Extended service contracts are often customizable, allowing consumers to select the coverage that best fits their needs. Consumers can choose the length of coverage, the types of repairs covered, and the level of protection provided.

Overall, extended service contracts can provide valuable protection and peace of mind to consumers, making them a worthwhile investment for many individuals. However, consumers should carefully review the terms and conditions of the contract to ensure they understand what is covered and what is not, and whether the cost is worth the benefits provided.

What should I consider when purchasing an extended service warranty?2023-04-06T03:11:46-05:00

Coverage: Make sure to review the specific components and repairs that are covered under the warranty, as well as any exclusions or limitations.

Cost: The cost of the extended warranty will vary depending on factors such as the type of equipment and the length of the warranty. Be sure to compare pricing from different dealers or manufacturers to ensure you are getting a fair price.

Reputation: Research the reputation of the dealer or manufacturer offering the extended warranty to ensure they have a track record of providing quality service and support.  Glynn General has been trusted to provide extended service options since 1984.

Length of the Warranty: Consider the length of the extended warranty to ensure that it covers the expected lifespan of your equipment.

Maintenance requirements: Some extended warranties may require regular maintenance and inspections to remain valid. Be sure to review these requirements to ensure you can meet them.

By considering these factors, you can make an informed decision when purchasing an extended service warranty for your heavy equipment.

Are heavy equipment extended service warranties worth it?2023-04-06T03:18:46-05:00

Whether a heavy equipment service contract is worth it depends on a variety of factors, including the type of equipment, the level of coverage, and the cost of the contract.

For some heavy equipment owners, service contracts can provide peace of mind and help them avoid unexpected repair costs. Service contracts can also provide regular maintenance services, such as oil changes and filter replacements, which can help keep the equipment running smoothly and prevent more expensive repairs down the line.

However, service contracts can also be expensive, and not all repairs may be covered under the contract. It is important to carefully review the terms and conditions of any service contract before purchasing it to ensure that it meets your specific needs and that you are not paying for unnecessary coverage.

In general, heavy equipment service contracts may be worth it for those who rely heavily on their equipment for their business or who cannot afford unexpected repair costs. It is important to consider your specific situation and carefully evaluate the cost and benefits of a service contract before making a decision.

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